Remote job
Ground Network Specialist (Starlink)
Job details
About this role
Role overview
Support the availability of a distributed satellite internet ground network by deploying, maintaining, and repairing equipment at gateway sites. The work combines hands-on mechanical, electrical, fiber, and network troubleshooting with frequent travel and coordination with engineering teams.
Responsibilities
- Install, troubleshoot, and repair ground network hardware with a team of technical specialists. - Travel to domestic and international sites to resolve equipment problems affecting service. - Diagnose fiber circuit faults and carry out repairs to restore operation. - Investigate and fix issues involving onsite network and routing equipment. - Create and improve training materials and operational documentation.
Requirements
- High school diploma or equivalent. - At least two years of mechanic or technician experience in an engineering field, such as telecommunications or internet service. - Ability to travel, with travel expected to take up approximately 75% of the role. - Ability to distinguish colors, perform precise manual tasks, and work at heights and in challenging outdoor conditions. - Physical ability to lift up to 50 pounds for some tasks and to kneel, crouch, climb, and work in confined spaces. - Eligibility to meet applicable U.S. export control authorization requirements.
Nice to have
- Experience with fiber optics, network or telephony installation, test equipment, and fault repair. - Ability to read electrical or mechanical schematics; experience with tower sites, tracking antennas, network racks, power systems, or facility infrastructure. - Familiarity with fiber multiplexing equipment, worksite machinery, and common office or diagramming software. - Additional language fluency.
Benefits and work setup
The position offers hourly pay across three experience levels, with the stated range of $34–$51 per hour; placement depends on skills, education, and experience. Benefits described include health coverage, retirement savings, insurance, parental leave, paid vacation and holidays, and possible long-term incentives or bonuses.