Customers Solutions Lead (APAC)

Role overview Lead customer-facing technical and commercial work across the Asia-Pacific region, helping win new business and grow existing accounts. You’ll connect customer needs in nature-based solutions, carbon markets and land-use monitoring with mapping data and related services, working across sales, product and technical teams.

Responsibilities - Support new customer acquisition and develop relationships that strengthen retention and account growth. - Understand client goals and shape suitable data, monitoring and analytical solutions. - Contribute technical expertise to sales conversations, proposals and customer presentations. - Coordinate cross-functional teams and stakeholders to move customer projects forward. - Help customers use mapping and environmental data to support investment decisions, compliance or sustainability goals.

Requirements - Experience in customer solutions, consulting or a commercially focused technical role in nature-based solutions, carbon markets, land-use monitoring or environmental data services. - Practical experience with QGIS or a comparable GIS tool. - Strong written and verbal communication, including presentations, proposals and customer engagement. - Experience coordinating stakeholders and leading work across teams. - Strong organisation and prioritisation in a changing environment. - A master’s degree in GIS, environmental sciences, conservation sciences or equivalent; Singapore work authorisation and ability to work in Singapore for at least 60% of the working week.

Nice to have - Knowledge of carbon accounting, deforestation regulation, forest monitoring or sustainability reporting. - Experience with tenders, RFPs or procurement processes, and familiarity with subscription software or data-as-a-service models.

Benefits and work setup Full-time role based in Singapore, with remote work noted. Travel and in-person work in Singapore are expected for at least 60% of the working week.