IT Technical Analyst

Role overview Serve as the technical link between business teams, IT, testing groups, and external platform providers in a financial services environment. You’ll make sure system requirements, integrations, configurations, data flows, and dependencies are clearly documented and can be tested through the software development lifecycle.

Responsibilities - Review vendor application architectures, interfaces, APIs, and configuration options to inform technical documentation. - Turn business and regulatory needs into functional designs, workflow diagrams, interface specifications, traceability records, and test materials. - Coordinate environment readiness, test data preparation, and vendor-led testing. - Maintain test plans, scripts, dashboards, and defect records throughout the testing process. - Work with business and technical specialists to support secure, compliant system changes.

Requirements - At least five years in IT analysis or technical support within financial services. - At least five years creating technical documentation such as functional designs, traceability matrices, test plans, and system workflows. - Understanding of integrations, APIs, batch processing, and data flows. - Familiarity with the software development lifecycle, defect management, and testing processes. - Strong analytical, problem-solving, documentation, communication, and collaboration skills.

Nice to have - Bachelor’s degree in computer science, information systems, or a related field. - Knowledge of banking standards and regulations, including SOX, PCI, or FFIEC. - Experience with vendor platforms in areas such as banking, payments, financial crime, or customer management; familiarity with Jira, Confluence, ServiceNow, or test management tools.