Principal TPM - GSO Studio Enablement

Role overview As a Principal Technical Program Manager, you’ll connect long-term technology and operations strategy to coordinated execution across global service operations and studio IT. This senior individual-contributor role works across engineering, product, operations, and leadership, bringing clarity to complex programs, organizational change, and shared services.

Responsibilities - Turn strategic priorities into roadmaps, coordinating delivery across engineering, product, and operations groups. - Surface cross-team dependencies, risks, and tradeoffs, using analysis and scenarios to support leadership decisions. - Establish program governance, operating rhythms, reporting, success measures, and decision frameworks for major initiatives. - Build alignment with internal leaders and external partners, and represent shared operations and studio technology capabilities in enterprise forums. - Advise leadership on organizational structure and processes; plan offsites and cross-functional reviews that clarify priorities. - Prepare executive narratives, briefings, presentations, and reports that connect technical plans to business outcomes.

Requirements - At least 10 years in technical program management, portfolio management, or a related role in large-scale software environments. - A record of leading significant programs in global, matrixed organizations and connecting technical delivery to business strategy. - Experience with shared IT services, platform modernization, standardization, or enterprise transformation. - Working knowledge of cloud platforms, networking, distributed systems, infrastructure operations, CI/CD, and developer tooling. - Experience using automation, telemetry, or AI capabilities to reduce manual work and improve operational support. - Strong executive and technical communication, organizational change experience, and ability to influence without direct authority.

Nice to have Familiarity with Agile, SAFe, or Lean Portfolio Management practices is relevant to the role’s focus on predictable delivery and organizational coordination.

Benefits and work setup The role can be remote within the United States. The listed Seattle base salary range is $236,300–$354,500, with geographic variation. Benefits include medical, dental, and vision coverage, retirement matching, paid time off, wellness support, employee discounts, and possible bonus eligibility.