AI Operations Administrator - Gravitee - Remote US

Role overview Administer an enterprise API gateway and a set of organization-wide AI platforms, keeping services available, access controlled, and activity documented. The role focuses on hands-on operation of Gravitee: publishing and governing API traffic for approved AI services, integrations, and agent endpoints. You will implement configuration requirements provided by security and governance teams, support users, and produce operational evidence for reporting and audits.

Responsibilities - Manage Gravitee environments, gateways, organizations, portals, users, groups, roles, APIs, plans, applications, and subscriptions. - Configure approved authentication, authorization, traffic limits, and routing policies for AI APIs and integrations. - Handle API publishing, versioning, promotion, and retirement through established change controls, keeping configuration in version control. - Monitor gateway health, analytics, logs, and alerts; troubleshoot service issues and report usage, errors, latency, and costs. - Coordinate gateway maintenance, upgrades, certificates, secrets, capacity, and availability with infrastructure and security engineering teams. - Onboard approved AI use cases and administer AI workspace settings, access, licenses, identity provisioning, integrations, and usage controls. - Maintain runbooks and configuration records, support users, and provide logs and evidence for governance and audit needs.

Requirements - Bachelor’s degree in computer science, information technology, information systems, or equivalent education and experience. - At least five years of relevant industry experience, typically at senior analyst or equivalent level. - Hands-on production experience administering Gravitee, including API management, gateway configuration, policies, plans, subscriptions, applications, and environments. - Practical experience administering enterprise AI tools; experience with several named platforms is expected, and experience with all is preferred. - Working knowledge of REST, HTTP troubleshooting, OAuth2/OIDC, JWT, API keys, mutual TLS, rate limiting, and API gateway patterns. - Experience with enterprise SSO, SCIM provisioning, role-based access, scripting or automation, careful change control, and clear technical documentation. - Ability to translate defined governance requirements into accurate platform settings and work effectively with engineering, security, identity, legal, and business teams.

Nice to have - IT operations, systems administration, or API management experience. - Experience with Microsoft Entra ID or Okta, and certifications such as ITIL 4, ServiceNow Certified System Administrator, or Security+.

Benefits and work setup The position is listed as remote in the United States. The stated annual base salary range is $140,000–$185,000; a discretionary bonus may also apply. Full-time benefits include paid time off and holidays, medical, dental, vision, life and disability insurance, and a 401(k).