Remote job
Senior Staff Product Success Architect
Job details
About this role
Role overview Shape how customers succeed with a product by connecting their needs to product direction and practical adoption. This senior product consulting role focuses on helping customers realize value and bringing customer insight into product work.
Responsibilities - Work with customers to understand their goals, challenges, and product use. - Advise on product capabilities and approaches that support customer outcomes. - Bring customer feedback and recurring needs to product teams. - Help guide product adoption and success initiatives across customer engagements.
Requirements - Experience in product consulting or a closely related technology role. - Ability to understand customer needs and translate them into actionable product guidance. - Strong communication skills for working across customer and product teams.
Benefits and work setup - Regular, full-time role based remotely in California. - Flexible or remote work persona.