Senior Threat Advisor

Role overview This senior role sits within a Managed Detection and Response (MDR) service, acting as a trusted technical advisor for enterprise customers across the full lifecycle from onboarding through steady-state operations. The position blends customer-facing consulting with deep security operations expertise, helping organizations strengthen endpoint protection, threat detection, incident response, and recovery posture. It is a hybrid advisory and operational role with a strong emphasis on translating threat knowledge into clear guidance for customer stakeholders.

Responsibilities - Own end-to-end MDR service delivery for an assigned portfolio of customers, coordinating closely with customer success, sales, and technical account management counterparts. - Lead initial onboarding by introducing service scope and standard operating procedures, advising on endpoint policy configuration and third-party integrations, defining escalation paths, and documenting the environment for the wider global MDR team. - Run ongoing engagement cycles by reviewing operational metrics and trends, briefing customers on emerging threats and recommended actions, resolving open issues, and recommending corrective measures to reduce risk. - Support prospective-customer proof-of-concept engagements and represent the MDR service at external events and conferences. - Stay connected to frontline operations through shadow rotations with analysts, investigators, and engineers, and feed customer and prospect insight back into continuous service improvement.

Requirements - Hands-on practitioner experience in SOC operations, security monitoring, incident investigation or response, malware analysis, threat hunting, or threat intelligence. - A solid grasp of the current threat landscape, including common adversary tactics, techniques, and procedures (TTPs) and notable threat actor groups. - Strong written and verbal communication skills, with the ability to brief both technical and executive audiences. - Demonstrated success managing complex customer escalations and working across internal teams to drive issues to resolution.

Benefits and work setup - Hybrid work in Prague (Karlin) or Brno (Clubco), or fully remote within Czechia or Slovakia; only Prague-based staff are required to work from the office at least two days per week. - Flexible time off in addition to a standard multi-week PTO allowance, paid wellness days, and gender-neutral parental leave. - Benefits package includes restricted stock units, an employee stock purchase plan, performance-based bonus, private medical care, life and disability cover, pension contributions, an employee assistance program, a home-office allowance, a meal allowance, a wellbeing allowance, a multi-sport benefit program, and access to a wellness coaching app.