Support Engineer (m/w/d) – Konstanz, Berlin oder remote

Role overview Provide software support for users and help resolve technical issues across second- and third-line support. The available description identifies a permanent, full-time role, but does not provide enough detail to establish the supported products, daily workflow, or the team’s service scope.

Responsibilities - Support users with software-related issues. - Handle escalated second- and third-line support requests.

Requirements - The listing describes the role as experienced; it does not specify particular skills, qualifications, or years of experience.

Benefits and work setup - Permanent, full-time position. - The role may be based remotely or in Konstanz or Berlin.