Solution Architect

Role overview Shape customer-focused platform solutions for organizations across Latin America, partnering with business and technology leaders from discovery through delivery. The role combines enterprise architecture, hands-on platform guidance, stakeholder alignment, and team mentoring to turn business goals into secure, maintainable solutions across multiple cloud products.

Responsibilities - Advise business and technology leaders, lead strategic discussions, and define solution direction aligned with customer objectives. - Design end-to-end, multi-cloud solutions and translate requirements into scalable architectures and delivery plans. - Run discovery sessions and functional workshops to clarify processes, gather requirements, and prioritize backlogs. - Document business processes, guide platform configuration and prototypes, and promote sound governance and implementation practices. - Coordinate business, product, technical, and project teams; surface delivery risks and support mitigation planning. - Mentor architects, analysts, and consultants, and contribute to estimates, proposals, and executive presentations.

Requirements - At least 5 years of relevant experience delivering enterprise projects across the full lifecycle, using both agile and waterfall methods. - Proven experience as a solution architect on complex, enterprise-scale platform implementations and transformation programs. - Strong knowledge of platform architecture and multiple cloud products, including sales, service, and field service capabilities. - Experience designing secure, scalable, maintainable solutions and applying declarative configuration and architecture best practices. - Consulting and customer-facing experience, with strong workshop facilitation, stakeholder management, negotiation, and presentation skills. - Advanced or fluent English; ability to balance business priorities with technical constraints and explain trade-offs clearly.

Nice to have - Spanish proficiency, and experience with AI-enabled platform capabilities or customer-facing agent tools. - Familiarity with one or more sectors such as manufacturing, financial services, healthcare, retail, public sector, or education.