Epic Application Analyst - Orders

Role overview Support and improve an Orders application used in a healthcare setting. The analyst learns the workflows behind the system, configures and tests changes, and helps clinical and operational users resolve issues. The position combines application analysis, project participation, and ongoing user support.

Responsibilities - Maintain detailed knowledge of application functions and the workflows they support. - Review future workflows with users and teams, then build system changes to support approved processes. - Investigate complex functional or technical issues, assess alternatives, and provide tier-two support for incidents escalated through the help desk. - Identify opportunities to improve the application and coordinate solutions with vendors, project teams, technical staff, and end users. - Test and validate changes, follow documented change procedures, and keep system documentation current. - Collaborate across disciplines and provide responsive service to internal and external users, including healthcare staff and leaders.

Requirements - High school diploma or GED; a bachelor’s degree is strongly preferred. - At least one year of related experience. - Ability to obtain and maintain Epic certification in the assigned application module. - Analytical problem-solving skills, basic computer proficiency, and the ability to manage deadlines independently and as part of a multidisciplinary team. - Clear interpersonal and communication skills.

Nice to have Current Epic operational experience, including experience supporting Community Connect customers, is preferred.

Benefits and work setup Full-time, daytime schedule in a virtual office based in Oklahoma. Travel may be needed for Epic training and visits to remote work sites.