Epic Application Analyst - Beacon

Role overview

This analyst is responsible for the design, build, testing, validation, and ongoing support of an Epic oncology application, with a focus on Beacon. The role connects clinical workflows with technical configuration, application improvements, and issue resolution across care and technology teams.

Responsibilities

- Build and validate application changes based on current workflows and proposed future-state workflows. - Develop detailed knowledge of how clinical teams use the application and how its features support their work. - Investigate complex problems, use independent judgment to develop solution options, and account for system limitations. - Identify optimization opportunities and coordinate enhancements with vendors, technical teams, project groups, and end users. - Provide tier-two support for incidents escalated through the help desk, maintain documentation, and implement changes using established procedures. - Collaborate with healthcare professionals and customers, and deliver clear, responsive support.

Requirements

- At least one year of related experience; current Epic operational experience is strongly preferred. - Ability to complete and maintain Epic certification in the assigned module. - High school diploma or GED; a bachelor’s degree is strongly preferred. - Basic computer skills and analytical ability to address both business and technical issues. - Strong interpersonal and communication skills; able to work independently and across disciplines while meeting deadlines. - Ability to travel for Epic training and to remote work sites as required.

Benefits and work setup

This is a full-time role in an inpatient clinical systems team, with a virtual office location in Oklahoma. The work includes regular interaction with internal and external customers, clinical staff, and senior leaders.