Remote Head of UX (m/f/d)

Role overview A remote leadership role heading up the UX function within a hospitality technology company that helps independent hoteliers optimize pricing through a data-driven SaaS platform. The position leads a small design and research team and focuses on setting strategy, maturing practice, and partnering with product leadership, rather than individual design execution. It carries responsibility for embedding design thinking across the product lifecycle and guiding how AI is used inside design and research workflows.

Responsibilities - Set a clear vision for the design and research function, including what success looks like and how it contributes to company strategy. - Partner with product leadership to translate strategic business priorities into a sequenced roadmap for Design and Research. - Raise design and research maturity through critique, quality oversight, and foundational initiatives such as evolving a component library into a robust design system and establishing playbooks. - Define the strategic direction for AI inside the design and research workflow, including where AI accelerates work, where craft stays human, and what guardrails apply. - Advocate for Design Thinking across the product lifecycle and proactively identify large, strategic UX opportunities. - Coach, mentor, and develop team members, build career frameworks, and support continuous learning.

Requirements - Genuine understanding of both design and research disciplines, even with a stronger background in one. - Proven experience in a senior design leadership role, owning a function and leading designers and researchers. - Track record of influencing product direction and shaping roadmap outcomes. - Strong communicator who can translate design value into language that resonates with leadership, product, and engineering. - Compassionate, proactive leadership style that creates emotional safety and handles difficult stakeholder dynamics.

Nice to have - Familiarity with the hotel or travel industry. - Experience building or scaling design teams. - Hands-on experience building and maintaining a design system. - Background in scale-ups or startups, comfortable working through ambiguity.

Benefits and work setup - Remote-first model with flexibility to co-work from offices in Mannheim, Berlin, or Sydney. - Annual global team gathering plus regular office hangouts. - Personal and professional development budget plus up to three extra paid days off per year for growth. - Loyalty reward of five weeks of bonus vacation after five years of tenure. - Paid day off on your birthday, flexible working hours, and access to Headspace and BetterHelp for mental health and wellbeing support.