Remote job
Senior Salesforce Administrator
Job details
About this role
Role overview
This permanent Senior Salesforce Administrator role focuses on improving Salesforce systems, processes, and user experience within a purpose-led UK non-profit organisation. The work combines hands-on administration, technical project delivery, problem-solving, stakeholder consultation, and ongoing support for users.
Responsibilities
- Lead or contribute to Salesforce technical projects from initial planning through implementation. - Configure and maintain Salesforce objects, fields, flows, validation rules, reports, and dashboards. - Gather user needs and translate them into practical, maintainable Salesforce solutions. - Provide technical guidance, troubleshooting, and day-to-day support to Salesforce users. - Improve existing processes while supporting data quality, governance, documentation, and user adoption. - Work with external partners or developers when specialist delivery support is required, and contribute to the future Salesforce roadmap.
Requirements
- Experience operating at Senior Salesforce Administrator level. - A couple of Salesforce certifications are required. - Ability to combine technical administration with project delivery and user support. - Strong communication skills for working with internal teams, stakeholders, external partners, and end users.
Benefits and work setup
- Permanent employment. - Hybrid or remote working is available. - Opportunity to use Salesforce to support meaningful work in a purpose-led non-profit environment.