Staff/Senior Staff Technical Program Manager, Federal

Role overview Lead technical program delivery for federal and national security partners adopting AI platform deployments in their own environments. You’ll coordinate engineering, product, security, and partner teams from initial requirements through deployment, customer acceptance, and ongoing support, turning ambiguous requests into achievable plans.

Responsibilities - Translate partner requests into scoped work, acceptance criteria, owners, dependencies, and testable milestones; validate feasibility before setting commitments. - Maintain a prioritized intake and backlog, balancing production issues, security obligations, committed needs, and exploratory work. - Coordinate deployment readiness across customer-managed cloud, private networks, and on-premises environments, including access, networking, secrets, integrations, and workflow validation. - Work with security and governance teams on applicable authorization, hardening, remediation, evidence, and approval requirements. - Manage release handoffs, including version compatibility, vulnerability results, software bills of materials, deployment guidance, and rollback readiness. - Coordinate escalations and sustainment work, and create runbooks, architecture documentation, training, and operational handoffs.

Requirements - U.S. citizenship and ability and willingness to obtain and maintain a government security clearance when required. - 8–10+ years in technical program management, engineering, or related delivery roles; Staff-level scope, with broader multi-program leadership expected at Senior Staff level. - Record of delivering complex software, infrastructure, or platform programs to external customers in secure or regulated settings. - Strong cross-team leadership, prioritization, risk management, and customer escalation skills in ambiguous situations. - Technical familiarity with distributed systems, APIs, integrations, cloud or on-prem deployments, containers, Kubernetes, CI/CD, networking, identity, and secrets management. - Clear communication with engineers, security specialists, partners, and executives; ability to challenge unclear requirements and negotiate realistic commitments.

Nice to have - Experience with federal authorization frameworks, impact-level requirements, government cloud, or secure deployment platforms. - Background supporting AI/ML platforms, agent integrations, or developer tools across multiple partner organizations.

Benefits and work setup Full-time benefits include employer-paid medical, dental, and vision coverage; 14 weeks of paid parental leave; flexible PTO with management approval; professional development; and optional retirement, FSA, and equity programs.