Senior Product Manager

Role overview Lead product strategy and delivery for software that helps public agencies make better-informed decisions and improve outcomes for people involved in the criminal justice system. You will work across discovery, roadmap planning, launch, and iteration, partnering with agency leaders, engineers, and designers. The role is remote within the United States, with optional offices and expected domestic travel of roughly 10–25% of working time, including visits to correctional facilities and parole offices.

Responsibilities - Own strategy and execution for agency partnerships and product areas, from early concepts and wireframes through launch and ongoing improvement. - Investigate users’ needs through interviews, workflow mapping, and practical experiments. - Turn complex, sometimes unclear needs into product decisions with partners across government and technology teams. - Define measures of success, monitor outcomes, and communicate product impact. - Help build a product culture based on clear decisions, learning, and timely execution; contribute directly where a small team needs support.

Requirements - At least five years managing and shipping user-facing software products. - Strong product judgment, with the ability to connect strategic goals to detailed execution. - Comfort making decisions and leading work when evidence is incomplete or problems are ambiguous. - Skill in building productive relationships with complex stakeholder groups through empathy and clear communication. - A resourceful, hands-on approach to finding opportunities and making progress within constraints.

Nice to have - Experience delivering products in government, health, criminal justice, or similarly complex fields. - Background in startups, civic technology, or other resource-constrained, impact-focused settings. - Strong storytelling skills for aligning stakeholders and motivating teams. - Work experience in corrections or personal experience navigating the corrections system.

Benefits and work setup - Annual compensation is $155,000; compensation is standardized and offers are not negotiable. - Medical, dental, and vision coverage for employees and dependents, with the employer covering 90% of premiums; retirement plan with a 5% employer match; paid parental leave; flexible time off, volunteer days, and paid holidays. - Additional wellness and family-forming support, including mental health services, a monthly fitness credit, and fertility and family benefits. - Remote work or access to offices in two U.S. cities; annual team gathering.