Remote job
Deployment Strategist
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About this role
Role overview Lead implementation of operational software and policy changes for government correctional agencies, coordinating internal teams and frontline staff so new processes are ready and adopted. The work spans planning, configuration, communications, approvals, and on-site change management, with substantial travel to partner locations.
Responsibilities - Own delivery plans across product, engineering, and account teams, tracking dependencies, decisions, and deadlines and resolving stalled work. - Map how policy, facility practices, staff duties, and approvals need to change for each rollout. - Create practical rollout materials such as procedure crosswalks, readiness checklists, staff communications, and explanations for affected people. - Build trusted working relationships with operational staff and facility leaders, gathering input and preparing them for new workflows. - Coordinate deployment activities across facilities and ensure staff are ready before changes take effect.
Requirements - Experience implementing an enterprise or government system and supporting it through go-live. - Experience on a small team, including creating repeatable processes where they did not exist. - Familiarity with how correctional policies are written and changed, including regulations, earned-credit or custody statutes, and implementing procedures. - Ability to coordinate complex work across teams and translate policy into operational plans. - Strong listening and relationship-building skills with people working in differing roles and settings.
Benefits and work setup - Full-time role, remote within the United States or based in New York City or Oakland; travel is approximately 30% and includes correctional facilities and agency offices. - Listed compensation is $99,750 at one level or $117,600 at another, based on demonstrated skills, scope, and experience; offers are standardized and not negotiable. - Benefits include medical, dental, and vision coverage, retirement matching, paid parental leave, paid time off and holidays, wellness and mental health support, and flexible remote or office work.