Head of Business Systems & Security

Role overview

Lead the systems, security and IT function for a distributed business, setting its architecture and priorities while keeping core operations reliable. The role combines hands-on ownership of enterprise platforms and integrations with security governance, AI adoption and process automation. You will guide a small engineering team and specialist partners, working across departments and with executive leadership.

Responsibilities

- Own the business systems estate, including CRM, ERP, workflow automation and contract tools, along with their integrations and underlying data definitions. - Set the systems architecture, governance model and roadmap; make decisions on platform use, investment, consolidation and renewals. - Be accountable for the SOC 2 Type II programme, security policies, risk register, identity and access management, and joiner, mover and leaver processes. - Oversee devices and applications across teams in multiple countries, and lead customer security reviews and enterprise due diligence. - Define how the organization adopts AI, including tools, practical workflows, training, acceptable use and data controls. - Find manual processes across teams, automate them and report the resulting impact; lead systems engineers and manage implementation partners.

Requirements

- At least five years in business systems, IT or business technology leadership in B2B SaaS, including three or more years leading a function or team. - Deep, hands-on ownership of enterprise CRM and ERP platforms and the integrations between them; comparable tools are relevant. - Direct accountability for a SOC 2 Type II or ISO 27001 programme. - Experience owning identity, access, single sign-on and device management for a workforce of 100 or more across multiple countries. - Ability to explain systems you have configured, built or designed in detail, and to make sound technical and buy-versus-build decisions. - Demonstrated use of AI in day-to-day work and in workflows other people rely on; able to connect technical choices and process changes to business outcomes.

Benefits and work setup

- UK-based remote role supporting teams across the UK, US and Portugal. - Competitive salary, stock options, employer pension contributions and private medical insurance that includes mental health support. - Flexible paid leave that increases with tenure, with additional flexibility for unexpected needs.