Principal Architect, Healthcare

Role overview Lead the hands-on design of resilience and disaster recovery for healthcare infrastructure, including clinical systems and workloads containing protected health information. The role also serves as a senior technical escalation point and supports readiness reviews and customer planning across complex, regulated environments.

Responsibilities - Define recovery tiers, failover designs, recovery objectives, and continuity plans for electronic health record and other clinical platforms. - Assess architecture changes and recovery gaps, and provide technical input to design reviews and delivery decisions. - Supply evidence for operational readiness reviews before healthcare system launches, working with infrastructure, applications, security, and clinical teams. - Resolve complex resilience issues, lead incident root cause analysis, and share findings with assurance stakeholders. - Work with customers on pre-implementation designs, including workloads outside the existing supported portfolio. - Coach infrastructure and systems architecture colleagues on healthcare recovery practices and identify training needs from vendor escalations.

Requirements - 12–14 years of infrastructure or systems architecture experience, including at least 7 years working directly in healthcare environments. - Expert knowledge of disaster recovery across hybrid, cloud, and on-premises systems. - Direct experience with healthcare infrastructure, clinical workflow continuity, and EHR resilience, such as Epic or Cerner platforms. - Working knowledge of healthcare compliance requirements, including HIPAA and HITRUST. - Strong troubleshooting, risk management, and technical communication skills. - US work authorization without employer sponsorship; the role is not open to F-1 OPT visa holders.

Nice to have - AWS, Azure, or GCP certification, or specialist credentials related to healthcare or resilience architecture.

Benefits and work setup Candidates near San Antonio, Texas work hybrid with two office days each week; others may work remotely from within the United States. Travel may reach 10% for customer visits.