Performance Assurance Analyst-Federal Health IT

Role overview

Assess performance data and reporting for a federal health IT program, helping teams make decisions based on accurate, well-supported results. You will track key measures, verify information against its original sources, investigate inconsistencies, and communicate trends and improvement opportunities. The position is remote within the United States and requires Public Trust clearance.

Responsibilities

- Monitor performance measures and use results to identify areas that need attention or improvement. - Check reports and underlying data for accuracy, consistency, and compliance with quality standards. - Investigate discrepancies and reporting problems, then help improve the reliability of data and processes. - Prepare monthly and quarterly reports that explain trends, findings, and potential improvements. - Compare reported figures with source records and document validation results. - Work with teams across functions to review outcomes, share analysis, and support decisions. - Maintain clear records of findings, performance results, and recommended actions.

Requirements

- At least three years of experience in performance analysis, quality assurance, auditing, or a related field. - Proficiency with Microsoft Excel and Power BI. - Practical experience analyzing performance measures, validating data, and preparing reports. - Strong attention to detail, analytical thinking, and problem-solving skills. - Ability to explain findings clearly and collaborate with colleagues across teams. - Ability to complete the required background screening.

Nice to have

- Certification such as Certified Quality Auditor, ITIL 4, or Six Sigma. - Familiarity with service-level agreements, performance-based contracts, or quality management. - Experience with performance audits, compliance reporting, or continuous improvement.

Benefits and work setup

The role is remote within the United States. Benefits for eligible employees include medical, dental, vision, life, and disability coverage; a retirement plan with employer matching; paid time off and holidays; professional development and certification support; home-office equipment; and wellness reimbursement. Eligibility and plan terms apply.