Remote job
Solutions Engineer - US
Job details
About this role
Role overview
A Solutions Engineer position supporting enterprise pre-sales for a SaaS platform focused on digital experience and customer experience analytics. The role blends deep technical expertise with a consultative selling approach to guide prospective customers from initial discovery through technical validation and signed deal. It is a remote-friendly position with meaningful cross-functional collaboration across sales, product, and engineering teams.
Responsibilities
- Lead the technical strategy for complex, multi-layered enterprise sales cycles from discovery through close - Design tailored product demonstrations and value narratives that align platform capabilities with high-level customer business outcomes - Execute proof-of-concepts, defining success criteria and quantifying measurable business value for both business and technical stakeholders - Translate customer requirements into scalable solution architectures and clear value propositions - Partner with Account Executives on deal orchestration and coordinate with Product and Engineering on smooth post-sales onboarding - Support RFP responses and channel structured customer feedback back into the product roadmap
Requirements
- 4+ years of enterprise pre-sales or solutions engineering experience within the SaaS or software sector - Proven success supporting complex sales cycles for large enterprise organizations - Ability to engage effectively with both technical audiences (architects, developers) and C-suite executives (CIO, CDO) - Hands-on experience with core web technologies (JavaScript, HTML, CSS) and ROI-based solutioning - Exceptional storytelling and presentation skills tailored for diverse corporate environments - Strong organizational skills to manage multiple strategic deals simultaneously, with a willingness to travel roughly 20–25%
Nice to have
- Background in digital experience analytics or customer experience management (CXM) platforms - Familiarity with agentic AI, enterprise data architecture, or tagging strategies - Experience in high-growth SaaS or digital transformation consulting - Professional fluency in Spanish (English/Spanish bilingual a plus)