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Solution Engineer
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About this role
Role overview Help security teams deploy and adopt automated security agents in complex enterprise environments. You’ll serve as the technical partner throughout deployment and expansion, connecting customer systems, demonstrating value, and relaying operational needs to the product team.
Responsibilities - Manage the technical customer relationship from initial deployment through expansion. - Connect the product to enterprise environments, configure sensors, and demonstrate value early. - Run proofs of concept and resolve integration challenges. - Translate customer requirements into practical product guidance, and communicate customer feedback to product teams. - Act as a trusted technical contact for security practitioners and business leaders. - Help turn real-world security problems into workflows the agents can handle.
Requirements - At least four years in solutions or sales engineering, security engineering, or another hands-on customer-facing technical role. - Solid security fundamentals, including vulnerability management, cloud security, and attack paths. - Familiarity with enterprise tools such as vulnerability management, cloud security posture management, external attack surface management, and IT service management systems. - Clear communication with both technical practitioners and executives. - Practical experience with integrations, APIs, scripting, and working within customer environments. - Ability to make progress amid early-stage ambiguity.