Customer Solution Engineer, Zuora + Workday Financial Management (FINS)

Role overview

Own the technical strategy and proof of value for enterprise finance opportunities that combine billing, revenue, and ERP systems. You will partner with sales and finance specialists to design quote-to-cash solutions, build working integrations, and explain their business and accounting implications to both executives and technical teams.

Responsibilities

- Lead technical discovery, solution architecture, and objection handling for finance management opportunities, including comparisons with native billing and revenue tools. - Map end-to-end data and process flows across revenue management, accounting, close, consolidation, and services quoting systems. - Scope and build proofs of concept using APIs, events, and integrations between billing and ERP environments. - Design usage-based and AI-related pricing models, including prepaid usage and flexible commitments, and explain their revenue recognition impact. - Equip partner sales and consulting teams with joint discovery, demonstrations, and technical materials. - Present architecture and pricing trade-offs to finance and technology leaders; support customer adoption, RFPs, and product feedback after the sale.

Requirements

- At least 7 years in enterprise SaaS sales engineering, presales, or solution architecture. - Experience with Workday Financial Management or another enterprise ERP finance suite in a partner or co-selling context. - Knowledge of revenue recognition principles such as ASC 606 or IFRS 15, and how they affect billing models. - Strong understanding of metering, rating, mediation, prepaid drawdown, and commitment pricing. - Practical skills with REST APIs, event-driven integrations, data reconciliation, and troubleshooting ERP-to-billing flows. - Clear communication with executives and engineers; experience with MEDDIC or value-based selling. A bachelor’s degree or equivalent experience in FinTech or enterprise software is expected.

Nice to have

- Workday Financial Management certification or experience with Revenue Management and Accounting Center. - Co-selling experience with a platform partner, or telecom and high-volume usage expertise.

Benefits and work setup

Travel within the assigned territory is expected. Benefits vary by location and may include variable compensation, retirement programs, health coverage, flexible time off, parental leave, a learning stipend, charitable giving support, and mental wellbeing resources.