Advanced Services Manager, EMEA

Role overview Lead an architecture delivery team serving customers and partners across EMEA and LATAM. The position combines team development, pre-sales engagement, and oversight of complex services projects, connecting technical designs to customer needs and measurable business outcomes.

Responsibilities - Manage and develop a regional team of architects responsible for scoping and delivering advanced services projects. - Work with sales, engineering, product, and customer experience teams to shape solutions and support business growth. - Present services capabilities and value propositions to customers during pre-sales engagements. - Oversee technical designs and delivery across assigned accounts, addressing escalations and customer satisfaction concerns. - Coach direct reports, support performance and career development, and lead regional initiatives. - Share market feedback to inform the evolution of the services portfolio.

Requirements - 6–10 years of relevant experience, including success leading and growing services architecture or delivery teams. - Strong leadership, coaching, communication, and influencing skills across countries and cultures. - Strategic understanding of services sales and the needs of large enterprise and global customers. - Ability to build productive relationships with customers, partners, and cross-functional teams. - Knowledge of data storage and related technology areas, such as data management, protection, migration, analytics, AI/ML, Kubernetes, or multicloud. - Willingness to travel up to 40% across EMEA and LATAM.

Benefits and work setup Flexible time off, wellness resources, and company-sponsored team events are offered. The role operates across a multi-country, multilingual region and may require handling escalations across time zones.