Test Manager, Professional Services

Role overview Lead testing and quality practices for customer implementations of enterprise software. The work covers test strategy, planning, execution oversight, and risk management, while advising customers on validation practices and helping delivery teams improve quality, reduce risk, and achieve reliable outcomes.

Responsibilities - Define and govern end-to-end test strategies, frameworks, methods, standards, tools, and risk-based approaches. - Maintain traceability among requirements, risks, test cases, defects, and validation evidence. - Help project teams create plans for functional, integration, system, user acceptance, performance, and regression testing. - Monitor progress and communicate quality status, metrics, risks, and mitigation recommendations to stakeholders. - Advise customers and partners on test management, regulated or safety-critical validation, quality engineering, and continuous testing. - Facilitate defect triage, support escalations and root-cause analysis, and contribute lessons learned and reusable service practices.

Requirements - Bachelor’s or master’s degree in mechanical engineering, computer science, or a related field, or equivalent experience. - At least 5 years of experience in test management, quality assurance, or a related role. - Strong knowledge of software testing methods, requirements traceability, and validation processes. - Analytical and problem-solving skills, with experience managing stakeholders and communicating across teams. - Confidence presenting and facilitating discussions with customers, partners, and cross-functional delivery groups. - Customer-focused approach to quality and business outcomes.

Nice to have - Experience with a programming language such as Java, C++, or JavaScript; a relational database such as Oracle, MySQL, or PostgreSQL; or software consulting as a solution, technical, or application architect.

Benefits and work setup - The source provides a compensation range of $132,000–$198,000 annually, with actual pay varying by skills, qualifications, experience, and location. US work authorization without current or future employment-based sponsorship is required.