Principal Product Manager, Fraud and Risk

Role overview Own product strategy and execution for tools that help investigate fraud and predict transaction risk. The role combines customer discovery, data-informed product decisions, and close partnership with engineering, data science, design, fraud operations, and support to improve protections against impersonation and forgery.

Responsibilities - Lead customer conversations to understand fraud challenges, support product adoption, and surface opportunities for improvement. - Synthesize customer feedback, operational evidence, and product data into decisions for an ambiguous product area. - Define product vision, strategy, and roadmaps, then present plans and recommendations to customers, stakeholders, and senior leaders. - Align internal partners around priorities and provide ongoing status updates and action plans. - Work with fraud operations and customer support to respond to fraud cases and create feedback loops that inform product changes. - Shape go-to-market plans and, as needed, focus on customer segments such as enterprise, real estate, or financial services.

Requirements - Experience building fraud prevention, cybersecurity, or related risk products. - Ability to lead customer and stakeholder discussions independently and turn findings into product decisions. - Skill in setting product direction in ambiguous environments using data, feedback, and customer insight. - Experience partnering across product, engineering, design, data, and operational teams. - Strong written and verbal communication, including executive presentations and customer briefings.

Benefits and work setup The listing gives a total cash compensation range of $200,000–$260,000, with the offer depending on factors such as skills, experience, and location; equity is also included. Listed benefits include health coverage, a 401(k) match, paid leave, parental leave, a home-work stipend, and professional development support.