Principal Product Manager, Revenue Cycle Management

Role overview Set product direction for foundational revenue cycle capabilities used in senior care, including financial records, census, payer management, and transaction processing. You’ll lead discovery and delivery for a complex portfolio, connecting customer needs and technical foundations to measurable outcomes and adoption.

Responsibilities - Own the product strategy, multi-year roadmap, and success measures for core revenue cycle capabilities. - Build investment cases, estimate returns, define metrics, make prioritization choices clear, and adjust plans using customer insight and performance data. - Study user needs and revenue cycle workflows through interviews, quantitative analysis, and workflow research; identify improvement opportunities across census, payer changes, referrals, and prior authorizations. - Work with engineering, design, technical writing, and product partners to break ambiguous problems into feasible, valuable increments. - Define connected data foundations that support financial insight and workflow automation; use AI tools responsibly for research, analysis, documentation, and prototyping. - Coordinate launch readiness, positioning, training, packaging input, and adoption tracking with go-to-market and customer-facing teams. - Align cross-functional partners around product vision, roadmap decisions, and customer outcomes.

Requirements - At least 10 years of product management or product ownership experience, with a record of shipping software that customers adopt and value. - Bachelor’s degree or higher in business, computer science, or a healthcare-related field, or equivalent experience. - Health technology experience; direct revenue cycle experience is not required. - Experience shaping a foundational capability, shared data domain, or system used by multiple products or teams, together with customer-facing product work. - Strong discovery skills across interviews, workflow analysis, usage data, and experimentation, with examples of customer insight influencing roadmap decisions. - Experience owning a roadmap and explaining prioritization trade-offs, including decisions about what not to build. - Ability to discuss data, integration, and migration trade-offs with engineers and explain their customer impact. - Practical use of AI tools with sound judgment about accuracy, privacy, and compliance.

Benefits and work setup - Remote role in the United States, with travel to offices for onboarding and team events. - Base salary range listed as $155,900–$194,900 USD, plus bonus and benefits. - Benefits include retirement plan matching, flexible paid time off, wellness support, caregiver leave, and professional development resources.