Staff Qualitative UX Researcher, Monetization

Role overview A staff-level qualitative UX researcher is needed to lead research efforts for a monetization-focused product area. The role blends hands-on study execution with strategic influence, shaping how ad and commerce experiences evolve through deep customer insight. The position is remote within the country, with light in-person collaboration roughly twice per year.

Responsibilities - Scope, prioritize, and run end-to-end qualitative research studies for one or more sub-areas of the monetization product line. - Surface gaps in current understanding of monetization experiences and translate those gaps into actionable research questions. - Partner closely with cross-functional leaders across product, design, marketing, and adjacent research teams to influence roadmap decisions. - Communicate findings in compelling, structured narratives tailored to varied audiences, from working teams to senior leadership. - Shape strategy beyond the immediate team by connecting research outputs to broader monetization goals. - Contribute to research practice by mentoring peers and sharing methods across the organization.

Requirements - Five or more years scoping, designing, and executing end-to-end product research as part of cross-functional product teams. - Background ideally in ad tech, B2B, or enterprise SaaS environments, with comfort toggling between execution and strategic influence. - Hands-on experience planning research for AI-powered products, plus working knowledge of modern AI tooling such as LLM-based workflows, prompt or prototype tools, and evaluation methods. - Broad qualitative toolbox with the judgment to select the right method for each question. - Excellent communication, facilitation, and storytelling skills. - Bachelor's degree in a relevant field or equivalent practical experience.

Nice to have - Direct experience recruiting and interviewing businesses or B2B users. - Prior ads or advertising-product research background.

Benefits and work setup - Remote-first arrangement; in-person collaboration expected roughly one to two times every six months, so candidates can be based anywhere in the country. - Base salary range of $145,747 to $300,067 USD, plus equity eligibility. - Relocation assistance is not offered for this position.