Product Manager / Senior Product Manager

Role overview Own a product area for software used by hair, beauty and wellness businesses, guiding it from customer discovery through delivery and measuring its impact after launch. You’ll work with Design, Engineering, Data and business teams to set direction, improve the product and deliver customer and commercial outcomes. Senior-level scope may also include mentoring product colleagues and influencing direction across multiple areas.

Responsibilities - Set product strategy, roadmap and priorities, connecting customer needs with business goals. - Lead complex initiatives across teams and regions, clarifying dependencies and helping teams deliver together. - Conduct discovery through customer conversations, product data and experiments; turn findings into clear problems and requirements. - Explain priorities, trade-offs, risks and progress to stakeholders, and coordinate launch readiness and adoption with partner teams. - Track usage, customer outcomes and commercial measures such as ROI and recurring revenue; use results to guide improvements. - Keep plans and decisions visible, and, at senior level, coach other Product Managers.

Requirements - Product management experience, with the ability to own a product area from strategy through outcomes. - Skill in customer discovery, prioritisation and translating evidence into actionable product plans. - Strong collaboration and communication across design, engineering, data and business functions. - Analytical, outcome-focused approach, including setting and monitoring KPIs and interpreting product usage. - Comfort working through ambiguity, adapting to new evidence and influencing teams without direct authority. - Knowledge of Agile product development; experience with Jira and Looker is relevant.

Nice to have - Experience in hair, beauty, wellness, consumer or mobile products. - Experience selecting or managing suppliers and vendors. - For senior candidates, a track record of mentoring product managers and shaping direction beyond one product area.

Benefits and work setup Benefits listed include private healthcare, wellness days, employee assistance, pension and income protection, share purchase opportunities, enhanced family leave, fertility and pregnancy-loss leave, learning resources and travel schemes. Flexible hours, work from home and remote work are possible.