Solutions & Implementation Manager

Role overview

Design and deliver technical solutions that address client needs, then guide projects from early discovery through testing and deployment. You will serve as a client-facing lead on complex implementations, translating business, technical, security, reporting, and regulatory needs into workable plans with internal and partner teams.

Responsibilities

- Develop solution designs, technical specifications, and blueprints that consider quality standards, regulatory needs, scalability, and cost. - Lead client implementations from initial concept and design through testing and deployment, coordinating milestones and delivery. - Assess complex business and technical requirements, evaluate feasibility, and turn them into clear functional requirements with partner teams. - Document decisions and designs through business and solution documents, diagrams, and an organized project knowledge base. - Review existing solutions and recommend performance improvements that support reliability and maintainability. - Advise internal and external stakeholders during pre-sales discussions and throughout implementation.

Requirements

- Four or more years as a solutions architect or in a similar role, with experience delivering complex technical solutions. - Familiarity with APIs, SaaS products, and technical tools; the source also names PowerPoint, Excel, Figma or Miro, Asana, Salesforce, and Azure. - Strong communication skills, with the ability to explain technical ideas to both technical and nontechnical audiences. - Analytical problem-solving, leadership, attention to detail, and the ability to prioritize across concurrent work. - Business understanding and basic comfort with commercial matters and contracts. - Bachelor’s degree or equivalent experience; willingness to travel as needed.

Nice to have

- Experience in financial technology.