IT Service Engineer

Role overview

This on-site IT Support Engineer role keeps local IT infrastructure running smoothly for a network of patient care clinics, supporting hardware, networks, applications, and office or warehouse environments. The position sits within a global IT service desk team and reports remotely to the IT Service Manager, serving as the local go-to person for day-to-day operations and project execution. The role requires living within Sweden and willingness to work across multiple company locations.

Responsibilities

- Provide first-line support to users both remotely and onsite. - Deploy, configure, and maintain computer hardware, software, and peripheral devices. - Execute system installations, tests, and integrations. - Monitor and maintain system performance, reliability, and security. - Keep technical documentation current and accurate. - Collaborate across functions while working independently on routine issues.

Requirements

- Vocational or Bachelor's degree in a relevant field, preferably IT. - At least one year of experience in an IT support engineer or comparable role. - Service-minded, hands-on attitude with dedication to the IT function. - Flexibility to work across multiple company locations in Sweden. - Ability to collaborate effectively within a cross-functional team environment.

Benefits and work setup

Hybrid support work spanning office and warehouse settings, with both remote and onsite responsibilities, and exposure to global IT best practices through a worldwide service desk team.