Staff Technical Program Manager

Role overview

Lead complex technical programs that connect business priorities to measurable delivery across engineering teams. As a senior individual contributor, you will coordinate planning and execution, help teams make clear tradeoffs, and improve the operating practices and reporting used to deliver strategic initiatives.

Responsibilities

- Own cross-functional technical programs linked to organizational objectives and measurable outcomes. - Turn business needs into clear program plans and actionable requirements for engineering teams. - Partner with engineering and business leaders to prioritize work and negotiate scope, timelines, and impact. - Coordinate Agile ceremonies, cross-team planning, backlogs, milestones, and dependencies across multiple teams. - Identify risks and blockers early, then work with stakeholders to resolve them. - Prepare audience-specific updates, from concise leadership summaries to detailed delivery views for engineering teams. - Use delivery metrics and retrospectives to identify bottlenecks and improve predictability, velocity, and communication.

Requirements

- At least six years in technical program management or a comparable strategic technical role. - Strong working knowledge of Agile software development, including Scrum and frameworks such as SAFe. - Technical fluency to understand architecture, APIs, integrations, and dependencies; an engineering background is not required. - Experience connecting technical programs to objectives and measurable business results. - Clear written and verbal communication, including presenting to senior stakeholders and tailoring reports to different audiences. - Experience using delivery metrics and project management tools such as Jira to manage work at scale. - Skill in structuring backlogs, epics, milestones, and executive-ready dashboards, with sound prioritization and stakeholder influence.

Nice to have

- Scrum or SAFe certification. - Experience in healthcare, virtual care, healthcare operations, or clinical, pharmacy, or technical integrations. - Experience in fast-growing or globally distributed teams.

Benefits and work setup

For salaried employees, benefits include medical, dental, and vision plans; flexible spending or health savings accounts; flexible paid time off; a 401(k) with company match; and life and pet insurance.