Senior Staff Product Manager

Role overview Set product direction for a major domain within a digital health platform that supports virtual and hybrid care. This senior individual contributor role spans multiple teams: define a 12–24 month strategy, connect it to measurable outcomes, and align stakeholders around a practical plan. Product domains include patient and clinician experiences, partner launches and integrations, platform reliability, and data and AI capabilities.

Responsibilities - Define domain vision, strategy, sequencing, and the case for investment; align leadership and teams behind the direction. - Set a small number of outcome measures, review progress, and adjust plans when results fall short. - Lead decisions across engineering, design, data, clinical, operations, and go-to-market teams, making trade-offs clear. - Identify valuable applications of AI and ship them with human review, pre-launch evaluation, and ongoing monitoring. - Use AI tools in daily product work and help colleagues apply them to research, prototyping, analysis, specifications, and prioritization. - Turn ambiguous or conflicting requests into phased plans, informed by direct work with partners, clinicians, and patients. - Mentor product managers and improve how the organization plans, communicates, and delivers.

Requirements - At least 10 years of product management experience, including substantial ownership of complex, multi-team products at Staff level or equivalent. - Experience setting product strategy in a startup or high-growth environment and influencing senior leaders. - A record of aligning technical and business groups around shared priorities, including resolving conflicts. - Strong partnership with engineering and design, sound technical judgment, and the ability to make clear trade-offs. - Evidence of connecting product work to business or customer outcomes and building investment cases. - Experience mentoring product managers and improving product team practices. - Experience delivering AI-powered features, evaluating quality, and responding when systems perform poorly. - Ability to communicate clearly from long-term strategy to detailed plans, data, or prototypes, including when delivering difficult news.

Nice to have - Experience in healthcare or another regulated field, B2B2C, platform, API, or white-label products, or client-facing product work. - Familiarity with EHR or practice-management integrations, or a technical background in engineering, data, or machine learning.

Benefits and work setup Salaried employees are eligible for medical, dental, and vision plans, flexible spending or health savings accounts, flexible paid time off, a 401(k) with company match, and life and pet insurance.