Integrations & Solutions Engineer

Role overview Design and support connections between a software platform and customers’ external systems. This role combines hands-on integration engineering with technical discovery and customer-facing troubleshooting, helping ensure data moves reliably between services.

Responsibilities - Design and maintain integrations built around third-party APIs. - Gather technical requirements and translate customer workflows into practical integration designs. - Implement and test API flows, including authentication and webhook-based events. - Investigate failures using logs, API traces, and internal tools; reproduce issues and identify likely causes. - Partner with engineering colleagues to resolve product-level problems and create reusable scripts or integration components. - Document data contracts and integration practices, and provide technical support during customer onboarding.

Requirements - At least two years in API integrations, solutions engineering, or technical support. - Working knowledge of REST APIs, JSON, OAuth2, API keys, and event or webhook patterns. - Ability to use Postman and inspect API traffic when debugging. - Python scripting experience. - Familiarity with AWS or Google Cloud and monitoring tools such as Datadog. - Clear communication, strong problem-solving, and comfort working across teams in a fast-paced setting.