Founding Forward Deployed Engineer

Role overview Take customer integrations from early technical discovery through dependable production use for an AI agent security product. This founding engineering role spans hands-on implementation, deployment readiness, customer acceptance, and feeding recurring integration needs back into the product.

Responsibilities - Connect customer agents, identity systems, tools, and audit destinations through SDK, API, proxy, and MCP integration paths. - Adapt agent harnesses to handle model calls, context and state, tool execution, policy checks, approvals, retries, timeouts, and telemetry. - Translate customer goals into clear security, privacy, reliability, performance, scale, and cost constraints. - Package and validate connected, customer-managed, and disconnected deployments; create automation, diagnostics, runbooks, upgrade steps, and rollback plans. - Lead proofs of concept from success criteria and implementation through red teaming, acceptance testing, launch, and adoption measurement. - Turn repeated customer work into supported product interfaces and reusable implementation guides.

Requirements - Ability to carry a difficult customer deployment from discovery into reliable production use. - Practical experience integrating software across APIs, SDKs, or comparable interfaces and adapting agent workflows to real environments. - Ability to reason about security, privacy, reliability, performance, scale, and cost as concrete engineering constraints. - Skill in producing reviewable deployment artifacts such as diagnostics, automation, tests, runbooks, and rollback procedures. - Ability to manage a proof of concept through explicit acceptance criteria and operational handoff.

Benefits and work setup The role is full-time and may be based in New York City, the San Francisco Bay Area, or remotely in the U.S. or Canada. Periodic travel is expected for team gatherings and customer or industry engagements, including in New York, Washington, D.C., San Francisco, and customer locations.