Enterprise Solutions Consultant

Role overview Guide prospective enterprise customers through the technical evaluation of a workplace software platform, from early discovery to validation and purchase. You will partner with sales colleagues to understand customer goals, shape solution designs, deliver tailored demonstrations, and coordinate technical reviews across business and IT teams. The role also uses AI tools to speed up research and preparation, with human review required for customer-facing recommendations and decisions.

Responsibilities - Lead solution strategy for complex sales opportunities, including discovery, validation, and technical planning. - Uncover customer workflows, business challenges, technical constraints, success measures, decision criteria, and risks. - Map customer needs to solution architectures and measurable workplace outcomes. - Create and deliver demonstrations tailored to business, technical, and executive audiences. - Plan and lead proofs of concept with defined use cases, dependencies, success criteria, and decision paths. - Discuss integrations, APIs, identity, employee data, security, and related enterprise systems; surface risks early. - Coordinate with product, services, customer success, and security teams, and prepare technical documents and responses to RFPs and security reviews. - Use AI tools for research, design, and drafting; verify outputs and develop reusable materials and workflows for the team.

Requirements - At least five years in solutions consulting, sales engineering, solution engineering, or technical consulting in SaaS. - Experience owning technical strategy in complex B2B SaaS sales cycles. - Strong discovery, solution architecture, and software demonstration skills. - Technical fluency with enterprise software, integrations, APIs, identity, data flows, and security. - Ability to explain technical complexity in clear, outcome-focused terms. - Professional experience with generative AI or AI agents, including structuring workflows, checking outputs, and judging where human review is needed. - Strong written, verbal, presentation, and storytelling skills.

Nice to have Experience with workplace management systems, technical evaluations, proofs of concept, RFPs, GraphQL, webhooks, SSO/SAML, SCIM, Microsoft 365, SaaS security, AI agents, or prompt design.

Benefits and work setup The listing describes a collaborative, ownership-oriented environment focused on measurable results, learning, and use of emerging technology. It mentions competitive benefits but does not specify individual benefit details.