Product Manager

Role overview Own customer problems from discovery through launch and measurable results, turning complex dealership operations into useful software products. You’ll work across product areas and partner with dealership teams, engineering, design, and go-to-market colleagues to test ideas quickly, guide AI-enabled workflows, and decide where investment will have the greatest impact.

Responsibilities - Visit dealerships and learn how advisors, business development teams, and managers handle their work and where processes break down. - Combine customer feedback, product data, and business opportunities into clear priorities, including decisions about what not to build. - Work with engineering and design to prototype and validate real workflows, then make decisions that keep development moving. - Simplify complicated processes while accounting for edge cases and operational realities. - Define agent behavior, quality measures, failure handling, and when a person should take over; weigh capability against cost. - Bring products to market with sales, customer success, marketing, and partners, from pricing and pilots through adoption. - Set success measures in advance and use adoption, revenue, and unit economics to guide follow-up decisions.

Requirements - At least four years of product management experience, ideally in B2B SaaS at an early-stage or high-growth company, with evidence of shipping paid products. - Strong product judgment and urgency, with an ability to turn unclear problems into focused solutions and validate ideas through testing. - Experience leading products from concept through launch and adoption alongside engineering and go-to-market teams. - Experience shipping AI features and evaluating systems with variable outputs, including designing for failure cases. - Technical fluency with APIs, integrations, data models, and architecture trade-offs. - Comfort using data and understanding product economics, plus clear writing and the ability to align others without relying on authority.

Nice to have - Automotive retail or dealership software experience, such as dealer management systems, customer relationship management, or service scheduling. - Experience with telephony, contact centers, or conversational AI.

Benefits and work setup - Remote, hybrid, or onsite work options. - Base salary range of $150,000–$220,000, with final compensation based on experience, plus equity, health, dental, and vision coverage, a 401(k), and flexible paid time off.