Solutions Engineer Manager

Role overview

The Solutions Engineering Manager leads a regional team of pre-sales engineers, serving as a hands-on technical leader in the cloud security space. The role blends people management with direct field engagement, partnering closely with sales leadership to grow market share and deliver customer success across enterprise accounts.

Responsibilities

- Recruit, hire, and onboard new Solutions Engineers across the assigned territory. - Provide technical and business leadership for the team, mentoring engineers and shaping ongoing training programs. - Support field engineers during complex evaluations, troubleshooting, and challenging customer environments. - Build and maintain relationships with key customers to develop reference accounts and help account teams define growth plans. - Conduct regular one-on-ones, provide constructive feedback, and manage performance to retain top talent. - Collaborate cross-functionally with support, customer success, product, and engineering teams, and serve as an escalation point for technical issues.

Requirements

- 3+ years of solutions engineering leadership experience. - 5+ years as an individual-contributor solutions engineer. - Strong written and verbal communication skills, with comfort presenting to executives internally and externally. - In-depth knowledge of security technologies, including proxies, next-generation firewalls, SSL/IPSec VPNs, SSO, DLP, and encryption gateways. - Experience selling or working with cloud-based technologies such as SaaS, IaaS, and PaaS. - Willingness to travel 50–75% within the region; BS in Computer Science, Electrical Engineering, or related field, or equivalent practical experience.

Nice to have

- Prior experience growing teams in early-stage startup environments with limited resources. - A strong industry network used to build high-performing teams in software and systems.

Benefits and work setup

- On Target Earnings (OTE) range of $185,000–$293,000 USD, with starting pay influenced by skills, experience, and location; sales roles combine base salary plus target commission at 100% goal attainment. - Potential eligibility for additional compensation such as bonuses (non-sales roles) and equity awards, plus a comprehensive health plan and other benefits. - Equal opportunity employment practices; the application window is expected to close within approximately 50 days.