Product Lead, AI

Role overview

Turn emerging agent technologies into products that solve clear customer problems and can succeed commercially. This hands-on product leadership role spans discovery, prototyping, experience design, product definition, and launch, with an example opportunity in commerce workflows such as agent-assisted shopping, returns, or refunds.

Responsibilities - Find and prioritize customer problems that the available agent technologies can address. - Lead customer discovery to understand buyer needs, user workflows, and barriers to adoption. - Build prototypes, interactive demonstrations, and product variations using AI-assisted design and coding tools; test them with customers and iterate from feedback. - Define product requirements and partner with engineering to move validated ideas toward reliable production products. - Work with sales and other partners on packaging, pricing hypotheses, positioning, and go-to-market plans. - Make agent capabilities, permissions, policies, and human oversight understandable, and set measures for customer value, adoption, conversion, and revenue.

Requirements - 12 or more years in product management, product design, or a related discipline. - A record of taking new products from early, ambiguous opportunities through customer validation, launch, and commercial adoption. - Entrepreneurial experience and direct ownership of building and shipping products under uncertainty. - Hands-on prototyping ability, including experience with AI-assisted or agentic coding tools. - Experience working directly with customers to validate demand and support pilots or sales discussions. - Commercial judgment, strong user experience instincts, technical fluency for working with engineering, and the ability to influence across teams.

Nice to have - Experience with customer-facing AI, enterprise commerce, payments, trust and security, or workflow products. - Familiarity with agent permissions, approval flows, auditability, or controls for automated actions.

Benefits and work setup The team is remote-first and hires internationally.