Media Automation Specialist

Role overview Turn manual media intelligence service operations into dependable, repeatable workflows. The role spans content acquisition through processing, validation, and delivery, with a focus on meeting client briefs accurately and improving service speed and quality. It combines hands-on workflow configuration with operational coordination, data quality, and practical use of AI tools.

Responsibilities - Configure and improve automations for acquiring, processing, tagging, summarizing, validating, and delivering media content. - Translate client briefs and editorial requirements into clear, maintainable workflow settings. - Monitor workflow performance, investigate errors, and resolve data quality or system issues. - Test workflow changes and check outputs against client requirements before delivery. - Maintain standard procedures, workflow documentation, and client configuration records. - Coordinate with service, product, engineering, and vendor partners; identify ways to reduce manual effort and improve reliability.

Requirements - Experience or strong interest in workflow automation, systems configuration, operational tools, or process improvement. - Familiarity with tools such as n8n, Make, Zapier, Power Automate, Google Apps Script, or similar. - Comfort working with APIs, webhooks, spreadsheets, structured data, or system integrations. - Analytical troubleshooting skills and close attention to detail and data quality. - Ability to turn operational needs into clear workflows and document processes effectively. - Strong communication and collaboration skills across technical and non-technical teams.

Nice to have - Experience in media monitoring or intelligence, content operations, customer onboarding, or vendor management.

Benefits and work setup The position is part of a distributed workforce, with hiring locations subject to role-specific eligibility. Listed development offerings include learning subscriptions, additional annual learning days, performance reviews, workshops, and leadership training. Benefits may vary by location.