Staff Operations Engineer

Role overview

Set technical direction and improve the reliability, security, and scalability of infrastructure across hybrid cloud, data center, and workplace environments. This is a senior, hands-on role that leads complex work spanning multiple teams, from architectural decisions and migrations to operational improvements. The engineer also helps establish shared standards and makes systems easier for others to operate.

Responsibilities - Own and evolve architecture for an infrastructure domain, setting patterns and technical standards. - Lead ambiguous, high-impact projects, breaking large problems into deliverable work and remaining hands-on with critical systems. - Plan and deliver migrations, redesigns, and performance or reliability improvements. - Work with IT, reliability, security, and service teams to align designs and integrate systems across office, data center, and cloud environments. - Improve monitoring, alerting, capacity planning, and service objectives; lead or contribute to root-cause reviews. - Reduce operational toil through automation, documentation, runbooks, design reviews, and mentoring.

Requirements - At least 6 years of systems engineering or infrastructure experience. - A strong track record designing and operating production infrastructure. - Practical experience with VMware, Cisco UCS, load balancers, and Linux or Unix systems. - Solid networking knowledge, including DNS, TCP/IP, routing, and firewalls. - Experience with data center environments and leading complex technical work across teams.

Nice to have

Infrastructure as Code; configuration management tools such as Puppet or Ansible; Python; observability and reliability practices; and containerization or modern platform experience.

Benefits and work setup

The listing describes the position as remote and provides US hiring ranges that vary by location tier: $139,000–$218,000. Benefits include medical, dental, and vision coverage; retirement contributions with immediate vesting; wellness days and a well-being stipend; a home office stipend; professional development funding; paid parental leave; and country-specific holidays plus a birthday day off. Some benefits vary by country.