Senior Product Manager

Role overview Build a customer loyalty proposition for a consumer financial services product, taking it from early discovery and experimentation through launch and growth. The role combines product strategy and hands-on delivery, with success measured through customer engagement, retention, and sustainable commercial value.

Responsibilities - Develop product strategy using customer insight, market opportunities, and business goals. - Turn longer-term direction into iterative plans and a strong customer experience. - Identify and define rewards, features, and capabilities that encourage customer engagement and differentiate the proposition. - Work with design, engineering, research, data, marketing, compliance, commercial teams, and external partners to shape and deliver the product. - Use experimentation and performance measures to improve outcomes and communicate the product vision to stakeholders. - Navigate ambiguity and reconcile competing input into a clear direction.

Requirements - A track record of launching new products and shipping high-quality products in a fast-growing environment. - Data-driven approach, with experience using metrics, experimentation, and optimization to improve results. - Ability to solve complex problems, prioritize, and deliver through cross-functional teams. - Strong communication and leadership skills, including the ability to motivate people around shared goals. - Customer-focused judgment, intellectual honesty about performance, resilience, and willingness to challenge existing approaches.

Benefits and work setup Salary listed at £95,000–£105,000, plus performance-linked incentive awards. The role can be based in London or worked remotely within the UK, with occasional London meetings; relocation assistance and visa sponsorship are available. Flexible hours, a yearly learning budget, and home-working equipment and support are offered.