Senior Customer Quality Engineer

Role overview Own the release quality gate for customer software deliveries, assessing readiness before updates reach production environments. Working across customer-facing support and engineering teams, you will build automated validation, make independent release decisions, and use lessons from customer deployments to prevent recurring defects.

Responsibilities - Define and execute release validation for project designs and modification requests, making go/no-go decisions against documented quality criteria. - Build and maintain automated checks for configurations, standards compliance, master-project comparisons, and regression behavior in emulated environments. - Set acceptance criteria, test strategies, quality metrics, and completion standards with field services and customer success teams. - Track defects and their resolution, keeping test evidence linked to requirements, defects, and changes in the relevant test and issue-management systems. - Investigate customer-site problems and turn recurring failure patterns into tests and preventive controls. - Report release readiness and quality trends, and coach engineers on testability and self-validation.

Requirements - A technical degree or equivalent professional experience. - At least five years in software quality assurance, especially test automation and release validation. - Experience owning release quality gates and independently assessing readiness. - Strong Python skills for automation and validation tools. - Experience building CI/CD-based testing solutions, such as with GitLab CI or a comparable platform. - Knowledge of regression, risk-based, integration, system, and release testing methods.

Nice to have The role involves applying AI-assisted techniques to test generation, documentation and configuration review, log analysis, and process improvement, with human oversight. Familiarity with configuration-driven industrial software and tools such as TestRail and Jira is relevant to the described workflow.

Benefits and work setup The source lists private health and life insurance, a wellness program, mental health support, yoga, vacation allowance, training and language courses, and a modern office with ergonomic workstations. It also mentions team events, an anniversary bonus, and a referral bonus.