Legal Deployment Strategist

Role overview

Own the technical launch and early adoption of an AI-enabled platform for legal teams. You’ll coordinate with customer-facing adoption and implementation colleagues to move accounts from readiness assessment through configuration and verified day-to-day use, while feeding customer learnings back to product and engineering.

Responsibilities - Lead technical activation for assigned accounts, coordinating with adoption teams on existing deployments and implementation partners on new ones. - Assess workflow fit, data readiness, and user proficiency before enabling the platform for existing customers. - Align new platform activation with core system implementations and onboarding plans. - Map legal department operations to practical use cases and configure an initial set of 10–15 standard workflows with customers, remotely or on site. - Validate access controls and permissions with engineering and information security; monitor usage and coordinate plans for accounts showing adoption risk. - Route requests outside the standard starter scope through established support channels and share field feedback with product and AI engineering.

Requirements - At least eight years of experience in the legal industry, legal technology, or legal operations. - Experience with legal workflows such as matter management, e-billing, contract lifecycle management, or legal operations, gained through operations, implementation, consulting, or professional services work. - Hands-on familiarity with generative AI applications, including prompt design and testing and evaluating output quality. - Strong written and verbal presentation skills for technical alignment with senior leaders. - A structured approach to testing, verifying, and documenting technical use cases. - Ability to travel to customer sites up to 25% of the time.

Benefits and work setup - Remote anywhere in the United States, with customer-site travel as needed. - Listed anticipated pay range of $130,000–$150,000 annually, with annual bonus eligibility. - Benefits include health, dental, and vision coverage; retirement plan with employer match; paid leave; parental leave; insurance options; and professional development opportunities.