Senior Product Manager - AI Products (FinTech)

Role overview Lead the strategy and delivery of AI automation features for a business software platform serving lending and account-opening workflows. The role connects customer needs, applied machine learning, product design, and regulatory requirements, with responsibility for taking features from discovery through launch and ongoing improvement.

Responsibilities - Set the AI product roadmap, identify high-value automation opportunities, and define measurable goals such as reduced manual work, fewer errors, and improved decision accuracy. - Research lending operations and compliance needs, combining customer interviews, product usage data, and market insight into product opportunities. - Work with engineering, data science, and design to shape requirements, prototypes, model evaluation, and human review processes. - Coordinate with compliance, legal, and security partners to account for fair lending, consumer protection, and model risk expectations. - Lead launch planning, customer feedback, and post-launch tracking of adoption, exceptions, model performance, and business impact. - Build investment cases and share product results with leadership and commercial teams.

Requirements - At least five years of product management experience, including successful delivery of enterprise AI or machine learning products in B2B SaaS. - Experience bringing AI features into production, including model integration, data contracts, and ongoing monitoring. - Ability to conduct customer research and usability testing, then translate findings into product strategy and actionable requirements. - Working knowledge of AI and machine learning, including generative AI, language models, APIs, responsible AI, interpretability, and bias mitigation. - Experience collaborating with data science and engineering teams on training data, model quality, and feedback cycles. - Strong command of agile product practices, communication, prioritization, and cross-functional collaboration.

Nice to have - Experience with consumer lending or mortgage software. - A bachelor’s degree is required; an MBA or computer science background is preferred.