Staff Strategic Operations Program Manager - GTM

Role overview Own an organization-wide go-to-market operations program that connects growth product, marketing, revenue, and data teams around shared customer information and coordinated campaigns. This staff-level program role sits with strategic operations and works closely with GTM leaders to align plans, resolve dependencies, and make progress visible across a large, cross-functional group.

Responsibilities - Build and manage the integrated program plan, including milestones, dependencies, critical paths, and cross-team handoffs. - Track risks, issues, assumptions, and decisions with clear owners; flag emerging blockers early and bring forward options. - Clarify accountability and guide teams through tradeoffs and decisions when priorities or ownership are unclear. - Prepare leadership reviews so meetings focus on decisions rather than status reconstruction. - Establish planning cycles, review routines, and launch-readiness checks for coordinated work across teams. - Create dashboards, written updates, and a shared source of truth; automate program workflows where useful.

Requirements - Seven or more years managing cross-functional programs, ideally in B2B SaaS or financial technology. - Practical experience with go-to-market systems such as CRM, lifecycle marketing, customer data, or attribution platforms. - Ability to organize inputs from multiple leaders and functions into a clear view of progress, dependencies, and decisions needed. - Strong written and verbal communication, with a bias toward action and comfort taking ownership of unassigned next steps. - Low-ego approach suited to a behind-the-scenes role, with skill in navigating ambiguity. - Demonstrated use of AI or automation to improve personal workflows, including the ability to explain the results.