Head of Product - Personal Banking

Role overview

Define and run the personal banking product line at a fintech company building a single place for spending, saving, planning, and investing that customers genuinely want to use. The Head of Product owns strategy end to end, leads a team of product managers, and is accountable for growth, engagement, and overall business performance in a regulated environment.

Responsibilities

- Build a personal banking experience so compelling that customers recommend it to friends and colleagues. - Own metrics, product strategy, and customer propositions across money management, banking, savings, investments, money movement, and future lending offerings. - Set a high craft bar across copy, latency, and empty states so the product feels inevitable rather than adequate. - Drive the use of AI in product experiences where it meaningfully improves outcomes. - Recruit and lead a high-performing product management team, instill build discipline, and develop future leaders. - Own acquisition, activation, retention, and the compounding loops that connect personal banking to the broader customer base. - Treat reliability and trust as product features, owning uptime, correctness, latency, and support outcomes. - Align product, engineering, design, data, risk, compliance, legal, marketing, support, and partners behind one cohesive strategy.

Requirements

- 10+ years building consumer products, including time owning a product's growth and economics, not only its roadmap. - 5+ years leading product managers through hiring, coaching, org design, and performance management. - Experience launching and scaling 0-1 products alongside operating a large product with real customers. - Exceptional cross-functional leadership across engineering, design, data, risk, compliance, and partners. - Sound judgment in a regulated environment, balancing delightful experience with required controls.

Nice to have

- Banking, payments, or fintech experience. - Experience shipping AI-led products to real consumers with informed opinions on where AI helps and where it fails.

Benefits and work setup

Total rewards package includes base salary, equity (stock options or RSUs), and benefits. Target new hire base salary ranges from $289,700 to $362,100 USD for US employees or $273,800 to $342,200 CAD for Canadian employees, depending on experience, expertise, geographic location, and internal pay equity.