CS Business Systems Analyst III

Role overview Act as the technical liaison for assigned clients, coordinating with client teams and IT to deliver accurate, timely business systems support. Translate operational needs into system changes and guide those changes from analysis and requirements through testing, rollout, and ongoing documentation.

Responsibilities - Work with internal and external stakeholders to identify business needs and shape technology and process solutions. - Gather and document user needs, business rules, system requirements, and functional specifications for developers. - Analyze proposed changes for gaps, impacts, and risks; use queries to research data and investigate options. - Track service requests and system changes through implementation, maintaining plans, test cases, and user acceptance testing. - Prepare and maintain process flows, reports, use cases, decision support materials, and client system documentation. - Support change communications and training, resolve service issues, and escalate concerns when needed.

Requirements - Strong skills in requirements analysis, business systems documentation, and translating operational needs into technical specifications. - Ability to research data, assess system changes, and develop practical solutions. - Planning and organizational skills to manage priorities, project tasks, and timely, accurate deliverables. - Ability to work collaboratively with clients, business teams, and IT colleagues, including responding constructively to service problems. - U.S. work authorization; visa sponsorship is unavailable.

Benefits and work setup - Listed U.S. pay range: $83,426–$145,997; actual compensation depends on experience, education, qualifications, and other factors. - Benefits include medical, dental, and vision coverage, wellness programs, paid time off and holidays, incentive compensation, 401(k) matching, life and disability insurance, tuition reimbursement, and employee referral bonuses.