Product Manager, Care Delivery

Role overview Own product capabilities for the systems that connect members to care and help providers deliver it. The platform spans clinical tools and workflows, messaging, scheduling, quality, billing, and supporting data infrastructure. You will take defined capabilities from problem discovery through launch and iteration, partnering with engineering, design, clinical teams, and operations.

Responsibilities - Lead product work for areas such as clinical documentation, provider workflows, messaging, scheduling and matching, or quality and billing systems. - Make product decisions that balance clinical accuracy with a usable provider experience. - Partner with engineering and design to ship dependable platform capabilities, and with clinical and operations teams to validate them in practice. - Turn regulatory and quality requirements, including clinical coding and HEDIS measures, into clear workflows. - Define how shipped work will be measured, review performance data, and iterate. - Build reusable platform capabilities and explore where AI can improve care delivery.

Requirements - At least three years of product management experience, ideally in healthcare technology or another regulated, complex, or operations-heavy setting. - Strong execution skills: ability to break down ambiguous problems and deliver working product capabilities. - Sound judgment when product choices affect both clinical quality and provider workflows. - Ability to work closely with technical, clinical, design, and operational partners. - Comfort using data to guide decisions and assess outcomes.

Benefits and work setup The role follows a hybrid arrangement. Team members in some locations are expected onsite three days per week; those in the San Francisco Bay Area or Seattle are asked to attend quarterly in-person collaboration days. Benefits for eligible US-based full-time employees include health, dental, and insurance options, wellness support, professional development funding, a career coach, and 401(k) matching. Eligible employees who have completed one year receive 16 weeks of paid parental leave and a new-parent stipend.