Product Manager

Role overview

Own feature-level product direction for digital experiences and platform capabilities that support retirement saving, customer service, and operational workflows. You’ll translate strategy and customer needs into focused problems, prioritized features, and measurable results, then guide work from discovery through launch and improvement. The role operates in a scaled Agile environment and relies on close coordination across business and technical teams.

Responsibilities - Lead discovery, planning, delivery, launch, adoption, and ongoing improvement for assigned product features. - Maintain a feature roadmap aligned with broader product capability plans, using insights and recommendations to inform domain strategy. - Gather input from subject matter experts, customer service, sales, and other partners; turn it into problem statements, assumptions, and validation plans. - Partner with engineering, architecture, design, analysts, and product owners to define features and acceptance criteria, validate solutions, and resolve trade-offs. - Set success measures before development and use post-launch adoption and outcome data to guide changes. - Recommend priorities based on customer needs, strategy, regulatory obligations, risk, dependencies, and delivery capacity; coordinate readiness with legal, compliance, security, operations, marketing, and vendors.

Requirements - Bachelor’s degree and at least five years of relevant product management experience. - Understanding of the software product lifecycle and Agile delivery, including discovery, roadmaps, requirements, validation, launch, and iteration. - Ability to turn customer and business needs into clear problems, features, evidence-based priorities, and success measures. - Strong written and verbal communication, presentation, relationship-building, and influencing skills. - Experience leading product work across technical and business teams, resolving trade-offs without direct authority. - Strategic judgment, adaptability amid changing priorities, and ability to meet deadlines.

Nice to have - Experience in retirement services or recordkeeping. - Familiarity with the Scaled Agile Framework (SAFe).

Benefits and work setup - Full-time remote role based in the United States; a Massachusetts location is listed as the primary location. - Eligible employees may receive health, dental, vision, mental health, disability, and life coverage; retirement savings options; paid holidays, vacation, and sick time; and other leave and well-being benefits.