Director, Professional Services - Cybersecurity

Role overview Lead the people, delivery execution, and operational performance of a cybersecurity professional services organization. The role oversees customer engagements from advisory and assessment through architecture, implementation, remediation, and incident readiness, while building consistent delivery practices and growing the team’s capabilities.

Responsibilities - Direct delivery across cybersecurity services that include governance and risk, AI security, data protection, exposure management, security operations, cyber resilience, and identity services. - Oversee complex or high-risk engagements and address issues involving scope, staffing, schedule, quality, customer expectations, or delivery risk. - Establish delivery methods, templates, quality checks, lessons-learned practices, and effective handoffs from sales and solution design into execution. - Work with project managers to track milestones, dependencies, risks, change control, customer communications, and acceptance criteria. - Hire, coach, mentor, and develop consultants, engineers, and architects; guide workforce planning, recruiting, performance management, and succession planning. - Manage utilization, capacity, backlog coverage, forecasting, project margins, and delivery efficiency, and report on staffing needs and engagement health.

Requirements - Experience leading or transforming cybersecurity consulting, professional services, or technical delivery teams. - Demonstrated oversight of multiple concurrent customer engagements, with responsibility for staffing, scope, quality, schedule, risk, and financial performance. - Experience developing technical talent and managing geographically distributed teams. - Ability to work across sales, presales, project management, delivery, operations, portfolio, and managed services functions. - Working knowledge of statements of work, change control, project financials, utilization, capacity planning, and service margins.

Nice to have Experience in a systems integrator, consulting firm, managed services provider, or cybersecurity services organization; working with strategic technology partners; or connecting professional services with managed security or ongoing operational support.

Benefits and work setup Compensation is listed as $160,000–$175,000 plus bonus. The role includes regular collaboration across delivery and business teams; the source does not specify a location or remote-work arrangement.